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SUPPORT

 
 

Technology Support Center
Phone (909) 537-7677
support@csusb.edu
Office: PL-1108
Mon - Fri 7 am - 10 pm
Sat - Sun 7 am - 7 pm
24/7 Phone Support


How to ...


This "How to" page is designed to provide you with general information about processes including procedures and forms to gain access to on Campus Databases.


Absence Management

Topic File Size
 AM Frequently Asked Questions AM Frequently Asked Questions 4 KB

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Forms

Topic File
Confidentiality Compliance Forms Confidentiality Compliance Forms
CIA (Computerized Access Request Form) CIA (Computerized Access Request Form)

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Consolidated Financial System (CFS) and Data Warehouse

CFS General
Topic File Size
 Data Warehouse (DW 11G) Upgrade Basics Word Document - Data Warehouse/CFS Basic Login Steps 5.7 MB
 Data Warehouse (DW 11G) Upgrade Advanced Word Document - Data Warehouse (DW 11G) Upgrade Advanced 22.3 MB
 CFS 9.2 Upgrade Delta Word Document - Data Warehouse/CFS Basic Login Steps 2.5 MB
 CFS/Data Warehouse Login using CSYOU Word Document - CFS/Data Warehouse Basic Login Steps 3.40 MB
 COA OLD to NEW ACCOUNT SEARCH Query COA OLD to NEW ACCOUNT SEARCH Query 0.98 MB
 Public Query Name Change PDF Document - Public Query Name Change 104 KB
 CFS Forums CFS Forums Page 13 KB
 How to Add CSU websites as Trusted Sites Trust Certificate Page 8 KB
 Additional User Guides User Guides Page 11.7 KB


CFS 9.0 - New Philanthropic Bus. Unit Information
Topic File Size
 General memo to Campus Finance Users 6-22-11 PDF Document - General memo to Campus Finance Users 6-22-11 32 KB
 SBFDN to SBPHL Chartfield String Translation Excel Document - SBFDN to PBPHL Chartfield String Translation 297 KB


Data Warehouse (CFS)
Topic File Size
 Data Warehouse (DW 11G) Upgrade Basics Word Document - Data Warehouse/CFS Basic Login Steps 5.7 MB
 Data Warehouse (DW 11G) Upgrade Advanced Word Document - Data Warehouse/CFS Basic Login Steps 22.3 MB
 CFS 9.2 Upgrade Delta Word Document - Data Warehouse/CFS Basic Login Steps 2.5 MB
 CFS/Data Warehouse Login using CSYOU Word Document - CFS/Data Warehouse Basic Login Steps 3.40 MB
 How to Add CSU websites as Trusted Sites Trust Certificate Page 8 KB
 Data Warehouse PDF Document - Data Warehouse 3.28 MB

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General Information

Topic File Size
 How to Request CSUSB Information Security Training How to request CSUSB Information Security Training 6.3 KB
 How to Change Your Password for Administrative Systems Web page - How to Change Your Password 73.6 KB
 How to Clear Browser Cache - Internet Explorer and Netscape HTML - About Cache and Cookies Page 7.53 KB
 SA Hire Input Form PDF Document - SA Hire Input Form 350 KB
 SA Correction Request Form PDF Document - SA Correction Request Form 449 KB
 Look up HR Department Name and Dept ID Dept ID Search Page 5.08 KB
 Access HCM HR/SA when MyCoyote is down
 Access CFS when MyCoyote is down
 Access HCM HR/SA Development Instances (on-campus only)
 AdAstra Schedule v6 Windows Client Installation
 (Download WinZip Software)
Download Astra Client Zip File 23.1 MB
 Zoom How to Guide Zoom How to Guide 5 MB

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HCM 9.0

Topic File Size
 Student Records Quick Navigation Steps Student Records Quick Navigation Steps 113 KB
 Additional Payroll Forms Web page - Additional Payroll  Forms

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MyCoyote Faculty Self-Service

Topic File Size
 Grade Upload Process Grade Upload Process 1.0 MB
 Faculty Center Grade RosterQuick Guide MyCoyote Faculty Center Grade RosterQuick Guide 74.2 KB
 Faculty Center Grade RosterQuick Guide Faculty Center Grade RosterQuick Guide 207 KB
 Faculty Center Activation Information - Instructors/PAWS Advising MyCoyote Faculty Self-Service Center Information Page 3 KB
 Activate My Account Activate My Account Page 4 KB
 MyCoyote Faculty Self-Service MyCoyote Faculty Self-Service Page 4 KB

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ProCard Information and Requirements

Topic File Size
 ProCard Training Document - Required ProCard Training Document 2.17 MB
 Instructions for Access ProCard - Instructions for Access 64 KB

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