For more information, and additional technical details, please see
If you are an eligible continuous student and forgot your MyCoyote Password and need to reset it, please visit the IDMS Forgot Password page. If you have locked yourself out of the password reset site, please submit a Help Request.
This problem can be caused by a number of things. First, it may take about a minute for the links to work the first time. If after a minute, you still see no results, you may be using an incompatible web browser. Check our System & Browser Requirements page. If you are using a compatible browser, you may need to clear out your cache and cookies and restart. For instructions, please check our Cache & Cookies page.
If you are receiving the "Not Authorized" message after logging into the portal, simply close your current browser window and then bring up a new browser window to log back in. That should correct the problem. If the problem persists, please empty your cache (delete your temporary Internet files) and restart. For instructions, please check our Cache & Cookies page.
If you're getting automatically logged out after clicking on a link, your account may be locked. Please submit a Help Request and we can check this for you.
This problem can occur if your computer's date and time are set incorrectly. Please check your system to make sure it is set to the correct date, time, and time zone. Also, if your computer has a checkbox to automatically update for daylight savings time, this should be checked. If the time, date, and time zone are correct, you may need to clear out your cache and cookies and restart. For instructions, please check our help pages.