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Financial Aid Self-Service FAQ

1. When will I hear about my financial aid?
2. Will I receive an Award Letter by U.S. Mail?
3. How are my grants and loans applied towards my quarterly registration?
4. I plan to live on-campus, will my financial aid cover my on-campus housing costs?
5. When will my aid be disbursed?

1. When will I hear about my financial aid?

   You will be notified about your financial aid (file status, document requested, award notification, award revisions, etc.) by email at your CSUSB email address that was assigned to you by the IRT Support Center. Please check your CSUSB email address regularly for official university updates.

2. Will I receive an Award Letter by U.S. Mail?

   No. Nearly all financial aid notifications are sent to new admit and continuing students via their CSUSB email address.

3. How are my grants and loans applied towards my quarterly registration?

   Grants/Scholarships are automatically credited towards your registration fees and applicable housing bill.
   Federal Loans are not automatically credited towards your registration fees and applicable housing bill. You must accept your loans on-line through MyCoyote. After loans are accepted through MyCoyote, they are credited towards your registration and applicable housing bill.
   If your grants and/or loans are less than your registration fees and applicable housing bill, you are responsible for payment of the balance. Failure to pay balance, may result in your classes being administratively dropped.

4. I plan to live on-campus, will my financial aid cover my on-campus housing costs?

   The amount and type of aid offered to you is determined by your eligibility as a result of your FAFSA information and review of your file by the Financial Aid Office. If your aid is not enough to cover both your registration fees and campus housing cost, then you are responsible for payment of the balance. Contact Campus Housing and Student Accounts for payment of balance.

5. When will my aid be disbursed?

   Approximately ten days prior to the first day of each quarter. This is the earliest timeframe allowable per federal regularations. Aid disbursement methods are via Direct Deposit or mailed check. Note: Financial aid direct deposits/checks are issued to students for grants/loans with an excess credit reflected on their account balance.