California State University San Bernardino Image Link
MyCoyote Self-Service eHelp Center
 
CSUSB Home Page

Skip to Main Content
eHelp Home

General Information

Login & Password FAQ
Contact Information
Overview

Enrollment

Search for Classes
Add a Class
Drop a Class
Enrollment FAQ

Grads & Degree

View My Grades
View My PAWS Report

Money Issues

Financial Aid FAQ
View My Financial Aid Info
Request for Counselor Action
Accept/Decline My Financial Aid (Coming Soon)

Other

View My Personal Info
Activate My Account


Can't find what you're looking for here?

Submit Help Request


Get Flash Player

MyCoyote Self-Service Login & Password FAQ

For more information, and additional technical details, please see

  • If you know your MyCoyote ID and Password and would like to change it, please login the IDMS site and select "Change My Password".
  • If you know your Coyote ID but forgot your MyCoyote Password and need to reset it, please visit the IDMS Forgot Password page.
  • If you have locked yourself out of the IDMS site, please submit a Help Request.
  1. Where can I find information about resetting MyCoyote Password?
  2. Why, after I log in, do none of the links I click on do anything?
  3. Why do I get a message that says I am not authorized to view this page?
  4. I can log in, but as soon as I click on anything, I get logged out and it tells me to log in again.
  5. Why am I getting a message that my Portal session has expired?

  1. Where can I find information about resetting MyCoyote Password?

    If you are an eligible continuous student and forgot your MyCoyote Password and need to reset it, please visit the IDMS Password Reset page. If you have locked yourself out of the password reset site, please submit a Help Request.

  2. Why, after I log in, do none of the links I click on do anything?

    This problem can be caused by a number of things. First, it may take about a minute for the links to work the first time. If after a minute, you still see no results, you may be using an incompatible web browser. Check our System & Browser Requirements page. If you are using a compatible browser, you may need to clear out your cache and cookies and restart. For instructions, please check our Cache & Cookies page.

  3. Why do I get a message that says I am not authorized to view this page?

    If you are receiving the "Not Authorized" message after logging into the portal, simply close your current browser window and then bring up a new browser window to log back in. That should correct the problem. If the problem persists, please empty your cache (delete your temporary Internet files) and restart. For instructions, please check our Cache & Cookies page.

  4. I can log in, but as soon as I click on anything, I get logged out and it tells me to log in again.

    If you're getting automatically logged out after clicking on a link, your account may be locked. Please submit a Help Request and we can check this for you.

  5. Why am I getting a message that my Portal session has expired?

    This problem can occur if your computer's date and time are set incorrectly. Please check your system to make sure it is set to the correct date, time, and time zone. Also, if your computer has a checkbox to automatically update for daylight savings time, this should be checked. If the time, date, and time zone are correct, you may need to clear out your cache and cookies and restart. For instructions, please check our help pages.



Last modified Wednesday, 16-July-2008 10:48:00 AM